When your business is small, you can easily connect via mobile phone at any place. But as the business grows, the need for communication devices such as telephones also increases. You have to look for more telephone lines and learn different telephone numbers, which are both expansive and complex. Therefore, thanks to PBX, or “private branch exchange,” that helps to manage situations effectively and create a business link across multiple locations.
What is PBX Server?
PBX server is a telecommunication network that establishes voice communication from one desk to another within the building. To help in the technology, the PBX phone system is used to make outgoing and incoming calls across its network via internet connection. The users can switch calls between several phone lines connected to the PBX server. Therefore, it helps to enhance business productivity with connection in less time from one node to another. Also, PBX phone systems work through a single server. Hence you can save the cost of installing multiple systems in the business.
Different Types of PBX Phone System
- Traditional PBX systems
A traditional PBX system is set up at the business place. Under Traditional PBX systems, every call route through a conventional phone company. Like traditional systems, calls from traditional PBX servers also route from telephones that require no power. Hence, even if there is a power failure at your place, you can still make an uninterrupted connection.
Initially, these systems may cost more, but their monthly expenditures are quite affordable. Best of all, you can easily access the technician if something goes wrong.
- IP PBX system
An IP PBX system is also regarded as Voice IP (VoIP) PBX system. Unlike traditional PBX systems, these systems do not require wiring. These systems work through existing internet connectivity. Installation of the IP PBX system could be expensive. But, the overall cost with added features of VoIP makes it more affordable.
IP PBX helps to manage better call stability and sound quality. Another advantage is that as phone lines restricted the traditional system, you can limit it with internet bandwidth only. People also call IP PBX as Voice and data technology solutions for their business because call data is consolidated in digital packets that require minimal space. IP PBX is an ideal choice for businesses that want uninterrupted control over phone calls.
- Hybrid PBX System
A hybrid approach combination of VoIP technology and digital PBX helps to create connections between external phone numbers. If your business operations take place at the central place, a hybrid PBX solution is a perfect choice, as the workforce can easily connect to the office from branches. Most of the Hybrid PBX systems support Session Initiation Protocol (SIP) trunks. Therefore, these systems serve exceptional voice quality. Hybrid PBX is a perfect solution for businesses that cannot rely on internet connections.
- Cloud-based PBX System
A cloud-based PBX system is also called Virtual PBX that works through software. Calling, system features, and applications everything is managed through cloud and internet connection. The best thing is, you don’t have to pay for individual services, as a single invoice covers everything. But, the telecom service company bears expenses such as PBX maintenance, software updates, and warranties.
Choosing the right phone structure is one of the significant decisions. Therefore, weigh each type of PBX system and find out which will suit your business needs.
