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Outsourced Services Hospitals Should and Shouldn’t Be Using

Statistics show that the most common reason for outsourcing is cost reduction.

Is it a good idea for areas such as food and beverage to be outsourced? How much does it save you? Which areas of the hospital operations make the most sense to outsource?

Hospital outsourcing could save thousands of dollars in operating costs if it is done correctly.

Keep reading to learn more about outsourced services that hospitals should and should not use.

Medical Billing Outsourced Services

Medical billing services are a large operation within any hospital. Every patient that enters the building will need to be billed for the services they received while being treated.

Outsourcing these services can be beneficial in many ways. First, it takes the stress off of employees. The process of medical billing can be stressful and combative for patients, and the people who work in the medical billing department have to deal with every complaint.

If outsourced, there will be another company trained to field these concerns. Another benefit is that it can save the hospital money. By having a third party do the billing, they may catch mistakes that the others may not and get ahead of them before they turn into problems.

Talk to an expert today about how a medical billing and practice management company such as Med USA can help you.

Cleaning Services

Cleanliness is one of the number one concerns in a hospital. Every operating room, exam room, and patient room needs to be extremely clean in order to prevent any infections or bacteria from being transferred from person to person.

Hiring cleaning services can increase the production of the hospital as a whole. The service can clean the rooms in a more timely manner and be available for a variety of shifts.

If hospital employees aren’t able to work their shift, the room cannot sit empty or dirty. Outsourcing this would give the company the ability to call someone new in to help with the task.

Medical Devices

Due to the extremely high cost of medical devices, there are many hospitals that choose to lease some of their equipment.

The benefit of doing this is to save on the upfront cost and be able to use that cash in other areas of the business. Leasing the equipment also allows the hospital to replace it with new equipment more often than they could if they bought it.

This prevents hospitals from needing several maintenance technicians to repair different machines. If one of the leased devices is not working, they can bring a new one while they evaluate the issue on the old one.

Avoid Outsourcing Emergency Rooms

Statistics show that two-thirds of emergency rooms in the United States are now managed by private companies and outsourced by the hospital. This has sparked the debate about hospitals putting profit above the care of their patients.

Emergency rooms are often the first touchpoint a patient has if they will be proceeding to emergency surgery. The hospital has a chance to control how their experience goes if they manage the emergency rooms and don’t leave it to others.

Get Started Today

Now that you have read more about outsourced services that hospitals should and should not use, you can make decisions that will help benefit both you and your customers moving forward. Carefully considering each area of the business and whether or not you should keep it in-house or not is a collaborative process.

Continue exploring our website to read more helpful articles like this one.


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The Phat Startup was created by Mike McOwen to create a space where entrepreneur lifestyle could be focused on. We tend to live a different lifestyle than most. Entrepreneurs tend to be interested in maximizing their life, not only their profit.

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PhatStartupsMike McOwen@PhatStartups·
29 Dec 2017

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